Privacy Policy
Effective Date: October 15, 2024
At CELE LLC, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or purchase our products and services.
By using our website or any of our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our website or services.
1. Information We Collect
We collect the following types of information:
Personal Information
When you make a purchase, subscribe to our newsletter, or otherwise interact with our services, we may collect personal information that includes:
- Your name
- Email address
- Shipping address
- Payment information (credit card details)
- Phone number
We may also collect non-personal information about your device, browser, and how you interact with our website. This includes:
- IP address
- Browser type and version
- Time zone settings
- Referring/exit pages
- Clickstream data
2. How We Use Your Information
We may use your information to:
- Process your orders and deliver the products and services you’ve requested.
- Communicate with you about your order, account, or customer service inquiries.
- Send you marketing emails (if you have opted in), including product updates, promotions, and special offers.
- Improve our website and customer experience by analyzing trends and user interactions.
- Prevent fraudulent activities and ensure compliance with our policies.
3. How We Protect Your Information
We implement a variety of security measures to protect your personal information. These measures include:
- Encryption of sensitive information (such as credit card details) using secure socket layer (SSL) technology.
- Restricted access to personal data, ensuring that only authorized personnel have access.
- Regular security reviews to safeguard against unauthorized access or data breaches.
However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We may share your personal information with third parties in the following circumstances:
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products (e.g., payment processors, shipping companies). These providers have access to your information only to perform specific tasks on our behalf and are obligated to keep it confidential.
Legal Obligations
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., to comply with legal processes or prevent fraud).
Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owner.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:- Remember your preferences and account details.
- Track website usage and user behavior to improve our site.
- Deliver targeted advertisements based on your browsing activity.
You can manage or disable cookies through your browser settings, but doing so may affect your ability to use certain features of our website.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete information.
- Deletion: Request that we delete your personal information.
- Opt-out: Unsubscribe from marketing emails by clicking the “unsubscribe” link in our communications or contacting us directly.
To exercise any of these rights, please contact us at support@letscele.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
We use Shopify to power our online store — you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be revised accordingly. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: support@letscele.com
Address:
1111B South Governors Avenue
Suite 21577
Dover, Delaware